Detroiter upset when installed security system fails during seco - KMSP-TV

Detroiter upset when installed security system fails during second break-in

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DETROIT (WJBK) - A Detroit home owner is upset after thieves ransacked his home for a second time.

The crime was caught on his surveillance system, which Rodney ordered after the first break-in. He's hoping that surveillance video will help catch the three suspects. Rodney, who is afraid to share his last name, believes this is the same trio that burst into his home back in January.

Rodney says nothing went missing after the first break-in, but he says this time the thieves took laptops, jewelry, video games and game systems. Not to mention they damaged his door and walls with a total loss of about $15,000.

Despite his loss and frustration, Rodney thought this time he'd catch the thieves. After the first break-in, Rodney says he called Comcast and installed four cameras totaling $600 and also pays $230 per month.

"What was the purpose of the cameras if it didn't get anything?" Rodney asks. He says the cameras were not installed properly.

"The installer who actually came out only set it up ... to call the police and to send text messages and email. I mean, what good is that when you've got four cameras?" Rodney says.

Rodney says Comcast came out to change the camera settings and offered him $250 back.

"That's bull. I mean, $250 can't do anything for anyone. I mean, that doesn't even scratch the surface," Rodney says.

Comcast tells Fox 2 a supervisor is now handling the situation. As Rodney hopes, even with what little his cameras did catch, it's enough to prompt someone to call police, or at least, with his cameras working now, enough to keep away these thieves for good.
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