TREE TUSSLE: No-show removal shocks neighbor, company owner - KMSP-TV

TREE TUSSLE: No-show removal shocks neighbor, company owner

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MAPLE GROVE, Minn. (KMSP) -

It all began when a homeowner hired a company to chop down a tree -- but that tree wound up in a neighbor's yard and stayed there for several days until Fox 9 News made some calls.

Calls to the company went ignored after a promise to clean up the mess was broken. Now, the business owner is apologizing for what he calls a learning lesson.

When Tracy Lemcke bought her Maple Grove home 12 years ago, she did it for the yard.

"I garden all the time," she explained. "We've done a lot of landscaping projects since we moved in."

Which is why she was not pleased when she came home to a big mess on Friday night.

"I have an enormous pile of shaved pine tree and timbers ranging from 4 feet to 6 feet long were put through my landscaping, on top of my flowers trying to come up," Lemcke told Fox 9 News.

All of that mess came from across the street after her neighbors had some trees removed by Golden Canopy Tree Solutions. During the project, Lemcke asked the crew if they had 2-inch white chips for her yard -- but for some reason, they dumped the pile instead.

Lemcke said she called the company 100 times since Friday to have the mess removed, so Fox 9 News sent calls and texts, too. Within minutes, the owner called back and asked why Lemcke had to bring a news station into the picture.

"I told you yesterday I was done being lied to and I was not going to be jacked around," Lemcke said during a conversation on her phone. "I called Fox 9 News because they act on things. They don't let crap like this slide."

By 6 p.m., the company arrived to remove the debris. Off camera, the owner of the business aid he was shocked and embarrassed to see the mess that was left behind when he arrived.

The owner also insisted that he doesn't run a fly-by-night tree service and has high standards that were not met with the Maple Grove job; however, he was on vacation when it was done and said he believed he had left the work in capable hands.

"I feel kind of sorry for him," Lemcke said. "He's a young businessman trying to start up a company."

The owner told Lemcke he had no idea why the mulch and trunks were left behind, and she accepted his explanation and is thankful he offered to pay for any damages caused by the ordeal.

"My heart goes out to him because he's in a bad situation," she said. "He came back and had to deal with this after a vacation because of a bad employee."

This is the first problem the owner of Golden Canopy Tree Solutions says he's ever faced in his 3 years running the company, and said it was a tough lesson to learn.

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