Flight to PHX makes emergency landing due to cracked windshield - KMSP-TV

Southwest Airlines flight to Phoenix makes emergency landing due to cracked windshield

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PHOENIX (KSAZ) -

Passengers aboard a flight heading to Phoenix Sunday morning got some startling news. While in mid-air, crews announced that the plane had a crack in the windshield.

Southwest Airlines flight 762 had to make an emergency landing in Boise before finally ending up at Phoenix's Sky Harbor Airport.

We talked to passengers on that plane.

Kathy Chamberlin anxiously waited at Sky Harbor.  Her daughter and grandsons were among the 143 passengers aboard the flight.

"My daughter.. it took her a minute and she goes, 'Mom we had to make an emergency landing in Boise," she said.

The Seattle to Phoenix flight, already high in the sky, flying with a crack running through the windshield.

"The captain came on and said we had to make an emergency landing in Boise.. that our windshield had cracked," said Stacy Bowman.

A Southwest spokesperson said they diverted the plane to Boise because it was the nearest possible airport, but the company adds the window is double paned and the cabin never lost air pressure.

"They told us not to panic.. that they were gonna get us there safely.  We just trusted in them.  They were great."

The plane dumped fuel and emergency crews escorted the plane as it landed in Boise. No one was injured.  Then passengers boarded a new plane for Phoenix.

"We were just scared.  Just wanted to get home, didn't want to get back on plane."

"I'm just more thankful it wasn't anymore than that."

A mile-high scare, but everyone arrived safely, only leaving passengers' nerves a little rattled.

"I'm going to go have a big beverage right now and calm my nerves."

And after all that, the plane was only about two hours later, landing at Sky Harbor around 11 a.m.

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