3/6 Customer Service Representative (Lake Barrington) - KMSP-TV

3/6 Customer Service Representative (Lake Barrington)

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KC Printing Services, Inc. is looking to hire a customer services representative. This company has over 25 years in the industry.

We are committed to being a dynamic and efficient graphics manufacturer, and provide value and personalized service to our customers which is shown through the care and dedication from our employees. We have grown extremely fast in the last 6 years and we need more help.

QUALIFICATIONS: The ideal candidate will have 1-2 years of Customer Service experience.

If it was in a manufacturing/printing environment that would helpful.

Must have good math, problem-solving, clerical, and computer skills.

Must have the ability to maintain focus on multiple projects.

Must be able to work in a fast-paced, high pressure environment.

SPECIFIC DUTIES:

Process new and repeat orders for production, ensuring all aspects of order entry are complete and accurate.

Handle customer inquiries and complaints. Track customer orders through the use of scheduling reports.

Ensure that all completed orders are processed in an expedient manner.

Oversee the processing of all customer-related correspondence,

Ensuring the completeness and accuracy of all information being submitted.

Follow up on all orders, including delivery to customers.

Coordinate all necessary paperwork and processes necessary to ensure customer needs are met or exceeded.

Handle all customer inquiries and complaints in a professional manner.


Full - Time position.

Location: Lake Barrington IL

Compensation: $11.00+/ hour or based on experience. Health Benefits offered.

CONTACT KC Printing Services: http://kcprint.com/contact-us/

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