MNsure ready for enrollment surge with 50 new call center reps - KMSP-TV

MNsure ready for enrollment surge with 50 new call center reps

Posted: Updated:
ST. PAUL, Minn. (KMSP) -

50 new representatives start work Wednesday at the MNsure call center as Minnesota's health insurance exchange prepares for the surge of enrollments ahead of the March 31 coverage deadline.

A few months ago, wait times had been more than an hour. MNsure says callers are now waiting an average of only 3 minutes to talk to staff.

More than 100,000 Minnesotans have enrolled in a health plan through MNsure so far.

1-855-3-MNSURE (1-855-366-7873)
Monday-Friday, 8 a.m. to 8 p.m.
Saturday, 9 a.m. to 4:30 p.m.

MNSURE OVERSIGHT: 7 things you need to know

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