1/9 Operations Manager (Des Plaines) - KMSP-TV

1/9 Operations Manager (Des Plaines)

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Two Men and a Truck are seeking an Operations Manager's overall responsibility is to deliver the highest customer service to increase sales, profitability & the success of the franchise through: overseeing the hiring, training & motivation of franchise employees; overseeing & executing marketing & sales plans; controlling costs & improving profitability; & consistently exceeding customer expectations. The Operations Manager should have strong knowledge of functional support areas, including our core business, sales, finance, human resources, training, marketing & payroll.

Please apply in person OR through the link below:

https://careers.twomenandatruck.com/job-opportunities?gnk=apply&gni=8ad64ec642e52a1e014335938dc33d0a&gns=Craigslist

Job Responsibilities/Tasks:

  • Dispatch & manage crews on a daily basis
  • Drives financial statements & continual improvement of key areas of the business
  • Oversees vendor agreements & contract negotiations to ensure strong working relationship & cost reductions where necessary
  • Works with marketing coordinator to develop & execute the franchise marketing plan
  • Works with sales consultant to develop & execute the franchise sales plan.
  • Works with the move operations manager to ensure the profitability of moves as well as exceptional customer service
  • Responsible for establishing staffing requirements, conducting interviews, new hire process & training of new employees
  • Responsible for employee accountability & adherence to franchise & system standards & policies
  • Responsible for employee development, accountability & corrective action programs
  • Ensures franchise compliance with all DOT regulations & FMCSA guidelines
  • Ensures & recommends the appropriate training and development programs for staff offered through STICK MEN UNIVERSITY® to further the knowledge of the system
  • Actively participates in community, industry or other relevant associations
  • Drives communication upward through monthly reports of all functional areas for executive review
  • Other duties as assigned by the General Manager and/or Franchisee

Supervisory:

  • Responsible for the direction & day-to-day supervision of all office staff and front line crew

View this listing here: http://bit.ly/1cLo80l

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