Chief Craig hiring civilians to handle dispatch - KMSP-TV

Chief Craig hiring civilians to handle dispatch putting more officers on the streets

Posted: Updated:
(WJBK) -

"When a community member calls 911 we want to make sure that call is handled properly," Detroit Police Chief James Craig reassures.

He is in the midst of overhauling parts of the police department he says just don't work - and dispatch is one of them.

Detroit is one of the only cities still using sworn police officers as dispatchers. Now Chief Craig is bringing in civilians to tackle that job.

"For me, civilianization means we can focus on putting sworn officers in the field,"

And those civilians will go through a training program. The department's hired 15 dispatchers this month and they'll gradually hire about 85 more. Chief Craig says the department's already reducing response times and this change could lead to more improvements.

"We're passionate about making a difference in Detroit and we are making that difference and it does not happen by accident. And I will tell you that I'm excited."

  • Download the FOX 2 Apps


  • FOX 2 News Five-Day Forecast
  • Local NewsLocal NewsMore>>

  • Power outage numbers across southeast Michigan

    Power outage numbers across southeast Michigan

    Monday, July 28 2014 10:01 AM EDT2014-07-28 14:01:04 GMT
    As of 6 a.m., approximately 165,000 DTE Energy customers are out of electric service due to the high winds and lightning that hit southeast Michigan Sunday afternoon. DTE has restored power to 21,000 customers that were affected by the storm, which included wind gusts of up to 70 m.p.h. in the DTE service area.
    As of 6 a.m., approximately 165,000 DTE Energy customers are out of electric service due to the high winds and lightning that hit southeast Michigan Sunday afternoon. DTE has restored power to 21,000 customers that were affected by the storm, which included wind gusts of up to 70 m.p.h. in the DTE service area.
  • Dollar Tree buys Family Dollar

    Dollar Tree buys Family Dollar

    Monday, July 28 2014 7:34 AM EDT2014-07-28 11:34:12 GMT
    Dollar Tree is buying rival discount store Family Dollar in a cash-and-stock deal valued at about $8.5 billion.
    Dollar Tree is buying rival discount store Family Dollar in a cash-and-stock deal valued at about $8.5 billion.
  • Storm damage in Oakland and Macomb counties

    Storm damage in Oakland and Macomb counties

    Monday, July 28 2014 6:27 AM EDT2014-07-28 10:27:31 GMT
    Damage was reported across Metro Detroit Sunday after severe storms moved across our area. About 200,000 customers lost power in the hail, heavy rain, strong winds, localized flooding and thunder and lightning.
    Damage was reported across Metro Detroit Sunday after severe storms moved across our area. About 200,000 customers lost power in the hail, heavy rain, strong winds, localized flooding and thunder and lightning.
Powered by WorldNow

KMSP-TV
11358 Viking Drive
Eden Prairie, MN 55344

Phone: (952) 944-9999
Fax: (952) 942-0455

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices