DPD Chief Craig: Dispatch still not at 100% - KMSP-TV

DPD Chief Craig: Dispatch still not at 100%

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DETROIT (WJBK) -

On Friday, Detroit Chief of Police James Craig says the city's 911 emergency dispatch system is still not operating at 100%.

The system went down on July 5th, causing the Police Department  to lose total radio communications for two hours.

Craig says the problem is now 90% fixed, but more work needs to be done by Motorola, the provider of the system's service.

Craig says he is told by Motorola that a hardware malfunction is to blame for the problem.

He says systems will be 100% operational on Monday, July 15. 

A spokeswoman with Motorola Solutions says 9 of 10 antennae sites are up and running and  in stable condition.

For back-up services, Craig says the city can tap into the state of Michigan's communications towers.

 

 

 

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