BBB: Beware suspicious travel vouchers - KMSP-TV

BBB: Beware suspicious travel vouchers

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Beware suspicious travel vouchers in your mailbox: The Better Business Bureau (BBB) has been unable to confirm the legitimacy of a company under the name "American Travel Deals" or "Travel Union" and issued an F rating.

Several consumers in Minnesota and North Dakota have reported they've received offers from the company and were instructed to call and redeem the voucher for a travel certificate, but the BBB warns against doing so -- your personal information could be compromised.


The travel vouchers may list "US Airlines," "American Airways," "American TAD," or "American" as the issuing companies. The mailers are usually postmarked "Phoenix, Arizona" or "Scottsdale, Arizona" and do not provide a return address. The check vouchers typically amount to $1,200 to $1,400.

The letter may claim: "We have attempted contacting you on several occasions. This will be your last chance to respond." A phone number and a deadline to redeem the voucher will likely be included.

"These travel check vouchers might look like welcome news to travel-minded recipients, but a closer examination reveals that something is clearly amiss," said Dana Badgerow, president and CEO of the BBB of Minnesota and North Dakota. "For example, the accompanying letter is vague, amateurish, and the airlines referenced aren't even real."


The BBB has confirmed US Airways and American Airlines are not affiliated with the offer, despite similar issuing company names on the vouchers.


Tips from the BBB to avoid suspicious travel offers:

-Never give your credit card number, Social Security number or bank account information to pay for fees, taxes, or shipping costs for anything that you may have ‘won' or are getting for ‘free.' If you have to pay something to collect a prize, you haven't won anything.

-Don't give your personal information to collect ‘prizes' or sign up for free trials.

-Check your bank statements and credit cards regularly for unauthorized charges.

-If a company name is provided, go to and research the business.

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