Georgia Power adding deposits to late-paying customers - KMSP-TV

Georgia Power adding deposits to late-paying customers

Posted: Updated:
ATLANTA -

Some Georgia Power customers could get an unpleasant surprise when they open their next bill. Some new financial penalties are being tacked onto some existing accounts.

One customer said the power company added a $75 deposit to his bill after he ran into trouble making payments.

"If I'm struggling paying the bill, why would you add $75 to the bill with all if the other expenses that I have," said the man.

Another customer said a $150 deposit was added on her bill after she also had trouble paying her bill. That customer said she was told that the deposit and her monthly bill both needed to be paid.

Georgia Power spokesperson John Kraft said the company had to get more proactive when certain triggers came up on accounts.

"Several late payments or a disconnection, for instance, those kind of things can trigger an increase or an addition of the deposit," said Kraft.

Every customer who may have a problem with a payment faces getting a deposit added on of up to $150. Failure to pay that could lead to your service being turned off. Then you will be hit with another penalty -- the $50 re-connect fee.

"So it's to protect the company and other customers from that loss in case that bill is never paid," Kraft.

Kraft says if you think you may have a problem coming up, go and visit an office first.

The company says all customers will get their deposits credited back to their accounts, with 3 percent interest, if they maintain a clean payment history for 12 consecutive months.

  • More Local NewsMore>>

  • Man who shoots alleged car thief facing murder charges

    Man who shoots alleged car thief facing murder charges

    Thursday, April 24 2014 3:29 PM EDT2014-04-24 19:29:59 GMT
    DeKalb County Police have charged a man with murder after he allegedly shot and killed a suspected car thief.
    DeKalb County Police have charged a man with murder after he allegedly shot and killed a suspected car thief.
  • Atlanta Falcons

    Falcons 2014 schedule released

    Falcons 2014 schedule released

    Thursday, April 24 2014 2:41 PM EDT2014-04-24 18:41:00 GMT
    The NFL has released the 2014 season schedules and the Atlanta Falcons slate of games provides plenty of intrigue. Here are a few items of interest. Week 1 will be a rematch of last year’s season opener, only this time, the New Orleans Saints come to the Georgia Dome. The Falcons play the Detroit Lions in London in Week 8. It’s a game fans will have to get up early to watch. It airs at 9:30 a.m. EST.
    The NFL has released the 2014 season schedules and the Atlanta Falcons slate of games provides plenty of intrigue. Here are a few items of interest. Week 1 will be a rematch of last year’s season opener, only this time, the New Orleans Saints come to the Georgia Dome. The Falcons play the Detroit Lions in London in Week 8. It’s a game fans will have to get up early to watch. It airs at 9:30 a.m. EST.
  • 2-year-old drowns in Paulding Co. pool

    2-year-old drowns in Paulding Co. pool

    Thursday, April 24 2014 1:29 PM EDT2014-04-24 17:29:17 GMT
    Authorities are investigating the drowning of a 2-year-old Paulding County boy.
    Authorities are investigating the drowning of a 2-year-old Paulding County boy.

Powered by WorldNow

KMSP-TV
11358 Viking Drive
Eden Prairie, MN 55344

Phone: (952) 944-9999
Fax: (952) 942-0455

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices