2/28: Housekeeping supervisor - KMSP-TV

2/28: Housekeeping supervisor

Posted: Updated:

Chicago Getaway Hostel, an upscale boutique style hostel in Lincoln Park is looking for an experienced, driven and outgoing person to join our staff as a Housekeeping Supervisor.

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PREVIOUS HOUSEKEEPING EXPERIENCE REQUIRED

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What is a hostel? http://en.wikipedia.org/wiki/Hostel

Check out our Photos & Tour: http://www.getawayhostel.com

Vibe:

We're looking for someone with that "Trader Joe's" or "Whole Foods" type of friendliness. Friendly, real and ready to make our guests happy

City Knowledge:

It's extremely important that the candidate be familiar with: CTA Trains and Buses, Tourist Attractions, Lincoln Park/Lakeview neighborhoods, music venues, and all the things a tourist would want to do.

Hours:

The shift is from 6:30AM - 3PM; 40 hours per week. Saturday and Sunday Required

--> Keep in mind that we are a 24/7 365 day per year business.

Pay:

$11-$14 + bonus potential

Benefits:

PTO, Health, Vision & Dental

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JOB DETAILS

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SUMMARY: Ensure that common areas and guest rooms are cleaned to the highest standard while ensuring a positive team environment.

QUALIFICATIONS:

Excellent guest relations

Effective multi-tasking skills

Outgoing, friendly, & courteous

Ability to be a team player and follow directions

Ability to communicate with team and management

ESSENTIAL JOB FUNCTIONS:

• Assists in the training and evaluating of Housekeepers during the shift resulting in high quality, thoroughly trained associates and adequate shift coverage

• Assists with purchasing and keeping inventory

• Assists with coaching and counseling associates

• Is informed of events and/or functions in the hotel during the shift

• Strives to maintain review scores of 95 or higher!

• Assist in making weekly schedules

• Responds to guest requests promptly and courteously

• Uses best judgment in resolving challenges, complaints, disturbances or unsatisfied guests

• Cleans guest rooms

--Emptying trash

--Changing bed linens

--Wiping down all surfaces

--Leaving room with fresh odor

--Sweeping/Mopping floor

--Wiping mirrors and windows

--Cleans mini-blind and fan blades

--Ensures 5 hangars are neatly placed inside closet

--Ensures all lamps/fans are in working order; if they're not a work order is completed.

--Watches out for signs of bed bugs and notifies managers immediately

--Before leaving room, ensure everything is in tip-top shape, if there is a deficiency a manager is notified and work order completed.

•Maintains main lobby (cleans windows, wipe surfaces, vacuum, leaves with fresh scent)

•Maintains interior corridors (cleans windows, wipe surfaces, vacuum, leaves with fresh scent)

•Maintains all public restrooms (cleans showers, changes shower curtains, cleans toilets, (cleans windows, wipe surfaces, vacuum, leaves with fresh scent)

•Empties trash throughout building

•Maintains cafeteria, music room, guest laundry facility and TV viewing room.

•Washes stores/dishes left behind by guests in common kitchen area.

•Maintains areas by vacuuming, changing light bulbs as necessary, wiping down windows as well as finishes, counters and light fixtures as needed.

•Replaces and keeps stocked paper towel, hand soap and toilet paper.

•Mops all surfaces that aren't carpet

•Sweeps, cleans debris and empties trash/cigarette receptacles on back patio and front entrance

•Empties trash from rubbish rooms on each level of the hostel and puts in dumpster.

•Empties recyclable receptacles in rubbish rooms and transports to recyclable dumpster

•Vacuums, empties trash and assists in keeping back of house areas clean. EX: Front Desk, Managers Office, Housekeeping break room.

•Assists in the breakfast setup, service and breakdown.

•Assists in maintaining hostel laundry. Washes/Dry's and folds/stores all hostel laundry in neat orderly fashion.

STANDARDS:

Always professional, courteous, and accommodating to our guests and associates

Always follows hostel policies and procedures

Maintains regular attendance, punctuality, and a sense of urgency

Flexibility in working hours according to the demands of the hostel's business level

______________________

Fill out an application in person at:

616 W. Arlington Place

Chicago, IL 60614

Daily, from 9a-5p

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