Cut fiber caused 911 outage for cell users in 14 Minn. counties - KMSP-TV

Cut fiber caused 911 outage for cell users in 14 Minn. counties

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Officials say an accidental fiber cut caused an 911 outage to cell phone callers on AT&T, Verizon and Northern PCS on Monday.

The fiber has since been repaired.

The outage, which affected 14 counties in all, rendered citizens unable to connect to 911 operators using their cell phones for at least an hour. Trying to do so only produced a busy signal.

Land-line phones were still able to connect to 911 during the outage.

Northern PCS customers in the following counties were impacted by this outage:

  • Beltrami
  • Cass
  • Clearwater
  • Hubbard
  • Itasca
  • Lake
  • Pennington
  • Polk

Verizon customers in the following counties were impacted by this outage:

  • Beltrami
  • Cass
  • Clearwater
  • Hubbard
  • Itasca
  • Koochiching
  • Lake
  • Lake of the Woods
  • Mahnomen
  • Marshall
  • Norman
  • Pennington
  • Polk
  • Roseau

AT&T customers in Beltrami and Clearwater counties are also impacted by this outage.

Citizens who want a back-up method to contact their local dispatchers can find a complete list of the phone numbers for the affected counties below.

Beltrami County Sheriff's Office: 218-333-9111

Cass County Sheriff's Office: 218-547-1424

Clearwater County Sheriff's Office: 218-694-6226

Hubbard County Sheriff's Office: 218-732-3331

Itasca County Sheriff's Office: 218-327-3477

Koochiching County Sheriff's Office: 218-283-4416

Lake County Sheriff's Office: 218-834-8385

Lake of the Woods County Sheriff's Office: 218-634-1143

Mahnomen County Sheriff's Office: 218-935-2255

Marshall County Sheriff's Office: 218-745-5411

Norman County Sheriff's Office: 218-784-7114

Pennington County Sheriff's Office: 218-681-6161

Polk County Sheriff's Office: 218-281-0431

Roseau County Sheriff's Office: 218-463-1421

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