If you have a bad customer experience, many people grapple with whether or not to tip. So, FOX 9 News invited fiscal therapist Susan Zimmerman, author of "The Power in Your Money Personality," to talk about it.
It seems that there have been more stories about bad tippers in the headlines lately, like a customer at a Seattle bar who left no monetary amount and instead suggested the bartender "lose a few pounds." Just last week, police in Pennsylvania arrested a couple who refused to pay $16.36 in required gratuity for their meal.
In both cases, the customers claimed they had bad service. Though there is no iron-clad rule about how much a tip should be, there is a cultural expectation that can lead to some uncomfortable situations.
In the U.S., customers know that they are required to tack on anywhere from 15 to 20 percent when dining out because restaurant owners have the unique privilege of paying their workers less than minimum wage.
